Get the facts on Water Metering

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Residential meters are typically installed at the property line, where the water main connects to the property's water line

Water metering plays a key role in ensuring a safe and reliable water supply for the community in the long term. Installing water meters on every water service connection would maximize the benefits of a water meter program.


Why Water Meters?
Promote water efficiency and conservation
Help with early leak detection
Can offset the costs of treating and distributing water, and expanding our water supply
Offer the opportunity for fair billing


How do we pay for water meters?

A significant portion of the funding for the first two phases of the metering project was provided by provincial and federal grants. To pay for the remaining waters meters within the Sechelt area, the SCRD conducted an Alternative Approval Process to borrow up to $7,250,000 over a 15 year term, and was approved in July 2021. Please see scrd.ca/Alternative-Approval-Process for more details.

The cost of water projects are shared by all water customers within a Water Service Area. The cost of the remaining meter installations in the Sechelt area are shared by water customers in the Regional Water Service: Egmont, Earls Cove, Halfmoon Bay, Sechelt, Roberts Creek, Elphinstone, and West Howe Sound.


Meters, Supply, and Infrastructure

The SCRD has three water supply projects in action. Metering increases conservation and efficiency of our water system, and is an affordable option that complements supply expansion. For this reason, the SCRD’s approach for ensuring sustainable drinking water now and in the future includes increasing water supply and conservation strategies. Moreover, the SCRD continues to improve water main monitoring and upgrading aging infrastructure to increase efficiency.


Components of a water meter program

A fully implemented water meter program includes:

  • customer access to water use data
  • a leak notification program that provides guidance for fixing leaks
  • a review of how SCRD customers are billed for water

How to use this space

Ask questions, check out the links and FAQs, and stay up to date on project timelines and progress by checking in regularly or by following the project.

Water metering plays a key role in ensuring a safe and reliable water supply for the community in the long term. Installing water meters on every water service connection would maximize the benefits of a water meter program.


Why Water Meters?
Promote water efficiency and conservation
Help with early leak detection
Can offset the costs of treating and distributing water, and expanding our water supply
Offer the opportunity for fair billing


How do we pay for water meters?

A significant portion of the funding for the first two phases of the metering project was provided by provincial and federal grants. To pay for the remaining waters meters within the Sechelt area, the SCRD conducted an Alternative Approval Process to borrow up to $7,250,000 over a 15 year term, and was approved in July 2021. Please see scrd.ca/Alternative-Approval-Process for more details.

The cost of water projects are shared by all water customers within a Water Service Area. The cost of the remaining meter installations in the Sechelt area are shared by water customers in the Regional Water Service: Egmont, Earls Cove, Halfmoon Bay, Sechelt, Roberts Creek, Elphinstone, and West Howe Sound.


Meters, Supply, and Infrastructure

The SCRD has three water supply projects in action. Metering increases conservation and efficiency of our water system, and is an affordable option that complements supply expansion. For this reason, the SCRD’s approach for ensuring sustainable drinking water now and in the future includes increasing water supply and conservation strategies. Moreover, the SCRD continues to improve water main monitoring and upgrading aging infrastructure to increase efficiency.


Components of a water meter program

A fully implemented water meter program includes:

  • customer access to water use data
  • a leak notification program that provides guidance for fixing leaks
  • a review of how SCRD customers are billed for water

How to use this space

Ask questions, check out the links and FAQs, and stay up to date on project timelines and progress by checking in regularly or by following the project.

CLOSED: This discussion has concluded.

Questions will be reviewed and posted with answers.

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    Why do you continue to allow unprecedented development when you are unable to guarantee a consistent supply of water to existing homes. We live in a rain forest with an abundant water supply. The stewardship of water has been wasteful during periods of abundance. But you continue to expand your bureaucracy and costs to justify your wasteful policies. Why have you not addressed the water issue - if you stopped development until you did - I think you would solve the problem. Why have you not stopped development? Why are you promoting density when you cannot provide for what is? I am opposed to the borrowing of money without full participation by the constituents or stakeholders.

    Lou asked 4 months ago

    Water supply has been a challenge on the coast for many years, before the most recent increase in development. Staff have been seeking the most cost-effective and feasible solutions to meet drinking water demand and currently, we still use more stringent water conservation regulations during the dry summer months. We are making progress. In 2020, the community approved a long-term loan for the Church Road well field, which we are aiming to complete by next year. Gray Creek water treatment upgrades and the development of the Langdale well field are scheduled for completion by 2024. If these projects move forward, it will add much needed water supply to our region. Another well field site and a raw water reservoir are also under investigation.

    Yes, agree that in the past year, we are seeing more growth and development compared to previous years. Staff are currently carrying out baseline research for a Regional Growth Framework, that would work to protect economic, social and environmental values of the region. The SCRD has not placed a moratorium on development at this time.

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    1.Is there any current Provincial or Federal Funding approvals in place for the Stage 3 Sechelt Area Water Meter installations? 2.If not, why not? 3.Are there any applications in progress to other senior governments for funding to off set the costs for the Stage 3 Water Meter program?

    asked 5 months ago

    1. The SCRD has requested funding from higher levels of government for Phase 3 water meter installations but that application was not successful. 2. Funders put forward different priorities each year and the SCRD needs to meet the eligibility requirements. 3. There are not currently any applications in progress to offset the costs for the Phase 3 water meter installations. The SCRD is currently exploring grant opportunities through current Federal and Provincial programs, and continue to scan other grant opportunities as they come available. If an AAP is successful, SCRD staff can continue to submit applications until the end of the project.

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    How much leakage is exists in the municipal water distribution system? I know this is difficult to know without universal metering but what is it currently estimated to be? How will universal metering help to detect these leaks and save water as well as tax payer money?

    Jessica N asked 5 months ago

    Without water meters on all service connections, the SCRD can only estimate water loss. The current estimate for water loss is based on 2020 data from existing water meters in the SCRD. The trends from this data were extrapolated to include properties without meters. The SCRD estimates 630,000 cubic metres of water is lost to household leaks each year (1 cubic metre = 1,000 litres), plus some additional loss in the distribution system.

    Detecting and fixing leaks keeps water treatment and pumping costs under control, while ensuring water from new supply projects is used efficiently. Near-term savings from water meters allows current water supply projects to meet community needs through 2039 (instead of 2026) and will reduce total water demand in the long term.

    More details on the leak estimates were presented recently to the Water Supply Advisory Committee. You can see the report here.

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    Will everyone using our water system get a water meter

    5470pebble asked 5 months ago

    Currently all SCRD water users have water meters, except residential properties in the Sechelt area. If borrowing for the Phase 3 water meter installations is approved, through the current AAP process, then all properties serviced by the SCRD would have a water meter, including residential and commercials properties.

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    How does a new applicant for a new building pay for increased water and sewer costs

    5470pebble asked 5 months ago

    The SCRD has Development Cost Charges for new buildings, to recover the capital costs of providing, constructing, altering or expanding water facilities. You can read more about it in Bylaw No. 693:
    https://www.scrd.ca/files/File/Administration/Bylaws/693%20Development%20Cost%20Charges%20Bylaw.PDF

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    How will this new system detect leaks outside buildings underground and how will you locate their exact location

    5470pebble asked 5 months ago

    Repairing water leaks beyond SCRD infrastructure is the responsibility of each property owner. If your water meter indicates a leak, when there is continuous 24/7 flow, the SCRD will notify you and can provide support for fixing your leak.  

    A water meter detects flow from any point past the installation location. Property owners with a potential leak can isolate it inside versus outside a building by comparing flow levels, when water is or is not being used inside.

    A plumber may be able to help find the leak location. The SCRD has also assisted numerous property owners with large water line leaks, using tools to listen and pinpoint the location of escaping water.

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    Can you guarantee that all of the revenue side of the water meters will stay within the water storage, transport, purification and overall maintenance and not “ have the money “leak out” to other ares of general revenue

    5470pebble asked 5 months ago

    Legislatively, each service of a Regional District must have an independent budget. This also means all reserve and surpluses must remain within a service. Funds cannot be transferred between service budgets. More information of Regional Districts Finance can be in Part 11-Div 1 of the Local Government Act.

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    Will. my sewer fee be related to water use

    5470pebble asked 5 months ago

    If you live in Sechelt, the District of Sechelt provides sewer services and determines the sewer fee.
    https://www.sechelt.ca/Live/Water-Sewer-Drainage/Sewer-Drainage

    If you live in a rural area outside of Sechelt, and receive wastewater service from the SCRD, fees are charged by the SCRD. https://www.scrd.ca/Wastewater

    Sewer fees are independent of water use.

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    Will someone half to on my property to read my meter

    5470pebble asked 5 months ago

    SCRD staff read water meters from the roadway each month, to gather data on water use and potential leaks.

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    I would like to know how to read the meter

    mj asked 5 months ago

    Water meters have a digital display that shows the total volume recorded by the meter to date (cubic metres) as well as the current rate of flow through the meter per minute. 

    If you’d like to receive a Monthly Update of Average Daily Water Use at your property, contact infrastructure@scrd.ca and include: 

    • First and Last Name 
    • Utility Account Number 
    • Email Address
Page last updated: 10 August 2021, 11:09