Get the facts on Water Metering

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Residential meters are typically installed at the property line, where the water main connects to the property's water line

Water metering plays a key role in ensuring a safe and reliable water supply for the community in the long term. Installing water meters on every water service connection would maximize the benefits of a water meter program.


Why Water Meters?
Promote water efficiency and conservation
Help with early leak detection
Can offset the costs of treating and distributing water, and expanding our water supply
Offer the opportunity for fair billing


How do we pay for water meters?

A significant portion of the funding for the first two phases of the metering project was provided by provincial and federal grants. To pay for the remaining waters meters within the Sechelt area, the SCRD Board approved staff to seek the community’s permission for a long-term loan through an Alternative Approval Process (AAP).

The cost of water projects are shared by all water customers within a Water Service Area. The cost of the remaining meter installations in the Sechelt area are shared by water customers in the Regional Water Service: Egmont, Earls Cove, Halfmoon Bay, Sechelt, Roberts Creek, Elphinstone, and West Howe Sound.

Please see scrd.ca/Alternative-Approval-Process for further details.


Meters, Supply, and Infrastructure

The SCRD has three water supply projects in action. The 2013 Comprehensive Regional Water Plan developed for the SCRD, and studies in the broader water sector, indicate increasing conservation and efficiency of water systems through metering is an affordable option that complements supply expansion. For this reason, the SCRD’s approach for ensuring sustainable drinking water now and in the future includes both expanding our current supply and implementing water conservation strategies. Moreover, the SCRD is continuously improving water main monitoring and upgrading aging infrastructure to increase efficiency.


Components of a water meter program

A fully implemented water meter program includes:

  • customer access to water use data
  • a leak notification program that provides guidance for fixing leaks
  • a review of how SCRD customers are billed for water

How to use this space

Ask questions, check out the links and FAQs, and stay up to date on project timelines and progress by checking in regularly or by following the project.

Water metering plays a key role in ensuring a safe and reliable water supply for the community in the long term. Installing water meters on every water service connection would maximize the benefits of a water meter program.


Why Water Meters?
Promote water efficiency and conservation
Help with early leak detection
Can offset the costs of treating and distributing water, and expanding our water supply
Offer the opportunity for fair billing


How do we pay for water meters?

A significant portion of the funding for the first two phases of the metering project was provided by provincial and federal grants. To pay for the remaining waters meters within the Sechelt area, the SCRD Board approved staff to seek the community’s permission for a long-term loan through an Alternative Approval Process (AAP).

The cost of water projects are shared by all water customers within a Water Service Area. The cost of the remaining meter installations in the Sechelt area are shared by water customers in the Regional Water Service: Egmont, Earls Cove, Halfmoon Bay, Sechelt, Roberts Creek, Elphinstone, and West Howe Sound.

Please see scrd.ca/Alternative-Approval-Process for further details.


Meters, Supply, and Infrastructure

The SCRD has three water supply projects in action. The 2013 Comprehensive Regional Water Plan developed for the SCRD, and studies in the broader water sector, indicate increasing conservation and efficiency of water systems through metering is an affordable option that complements supply expansion. For this reason, the SCRD’s approach for ensuring sustainable drinking water now and in the future includes both expanding our current supply and implementing water conservation strategies. Moreover, the SCRD is continuously improving water main monitoring and upgrading aging infrastructure to increase efficiency.


Components of a water meter program

A fully implemented water meter program includes:

  • customer access to water use data
  • a leak notification program that provides guidance for fixing leaks
  • a review of how SCRD customers are billed for water

How to use this space

Ask questions, check out the links and FAQs, and stay up to date on project timelines and progress by checking in regularly or by following the project.

Submit questions for "Let's Talk Water" on May 26. What do you want to know about water meters?

Questions will be reviewed and posted with answers.

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  • Share on Facebook Share on Twitter Share on Linkedin Email this link

    Will everyone using our water system get a water meter

    5470pebble asked 19 days ago

    Currently all SCRD water users have water meters, except residential properties in the Sechelt area. If borrowing for the Phase 3 water meter installations is approved, through the current AAP process, then all properties serviced by the SCRD would have a water meter, including residential and commercials properties.

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    How does a new applicant for a new building pay for increased water and sewer costs

    5470pebble asked 19 days ago

    The SCRD has Development Cost Charges for new buildings, to recover the capital costs of providing, constructing, altering or expanding water facilities. You can read more about it in Bylaw No. 693:
    https://www.scrd.ca/files/File/Administration/Bylaws/693%20Development%20Cost%20Charges%20Bylaw.PDF

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    How will this new system detect leaks outside buildings underground and how will you locate their exact location

    5470pebble asked 19 days ago

    Repairing water leaks beyond SCRD infrastructure is the responsibility of each property owner. If your water meter indicates a leak, when there is continuous 24/7 flow, the SCRD will notify you and can provide support for fixing your leak.  

    A water meter detects flow from any point past the installation location. Property owners with a potential leak can isolate it inside versus outside a building by comparing flow levels, when water is or is not being used inside.

    A plumber may be able to help find the leak location. The SCRD has also assisted numerous property owners with large water line leaks, using tools to listen and pinpoint the location of escaping water.

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    Can you guarantee that all of the revenue side of the water meters will stay within the water storage, transport, purification and overall maintenance and not “ have the money “leak out” to other ares of general revenue

    5470pebble asked 19 days ago

    Legislatively, each service of a Regional District must have an independent budget. This also means all reserve and surpluses must remain within a service. Funds cannot be transferred between service budgets. More information of Regional Districts Finance can be in Part 11-Div 1 of the Local Government Act.

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    Will. my sewer fee be related to water use

    5470pebble asked 19 days ago

    If you live in Sechelt, the District of Sechelt provides sewer services and determines the sewer fee.
    https://www.sechelt.ca/Live/Water-Sewer-Drainage/Sewer-Drainage

    If you live in a rural area outside of Sechelt, and receive wastewater service from the SCRD, fees are charged by the SCRD. https://www.scrd.ca/Wastewater

    Sewer fees are independent of water use.

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    Will someone half to on my property to read my meter

    5470pebble asked 19 days ago

    SCRD staff read water meters from the roadway each month, to gather data on water use and potential leaks.

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    I would like to know how to read the meter

    mj asked 21 days ago

    Water meters have a digital display that shows the total volume recorded by the meter to date (cubic metres) as well as the current rate of flow through the meter per minute. 

    If you’d like to receive a Monthly Update of Average Daily Water Use at your property, contact infrastructure@scrd.ca and include: 

    • First and Last Name 
    • Utility Account Number 
    • Email Address
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    It has been 4 years since the last AAP for meters was defeated. Why are you doing the exact same AAP again and expecting a different result? Why not a referendum? What are your contingency plans if the AAP fails to avoid more repeats of significant delays on water conservation, supply and meter project?

    Geefor asked 24 days ago

    The SCRD held an AAP in 2018. The feedback received was to make more progress on water supply. Good news! We have several new water supply projects underway, like the Church Road well field, Langdale well field, Raw Water Reservoir and Gray Creek Water Treatment upgrades. For this reason, we are going back out to the community because water meters are still a very cost-effective option to meet water demand, in addition to increasing supply. As the SCRD does not have the required funds to pay for water supply expansion projects and water meter installation, we need to ask the community for permission to borrow money for these projects.

    To organize an AAP is cheaper than a referendum. The cost for this AAP is budgeted at approximately $12,000, while the cost of a referendum is budgeted at approximately $93,500.

    Should the AAP fail, the SCRD Board indicated it would initiate a Referendum late this summer to seek the required electoral approval to borrow money for the water meter installation projects. Other options to address the water supply shortage would be to develop additional, costlier water supply sources.

    More info on the water supply projects can be found here.

     

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    How will water rates be determined for properties with 2 houses that share 1 meter? What might appear as a water overages may not be the case if only 1 meter is measuring water usage for 2 houses.

    wendy asked 21 days ago

    Thanks for your feedback about potential future rates structures. The SCRD installs a meter at each water service connection. Currently, a property with two houses on one connection pays two flat fees for water. This scenario would be considered during any future rate structure review.

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    For approximately the past ten years, new residential home builds have been required to have a water meter installed in order to access SCRD water but these meters are not currently functional. Q. Will these meters be included as “new” meters for the Stage 3 funding? Q. Will costs relative to any upgrades to the existing meter transmitting devices to compatible radio frequency transmitting device models be included as a cost for the Stage 3 funding?

    Lynne Forrest asked 20 days ago

    New residential builds require the installation of “setters”, the infrastructure that links a meter a water line. These connections still need a meter and are included in the total project cost.

    The cost to upgrade of analog and touch pad meters, to align with the current meter technology across the rest of the SCRD, has also been included in the total project cost.