Get the Facts on Water Metering

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Phase Three is the final phase of meter installations and involves installing water meters in the West Sechelt, West Porpoise Bay, The Shores, Downtown Sechelt, East Porpoise Bay, Sandy Hook, Tuwanek, Selma Park, Davis Bay, and Wilson Creek areas.

Water Meter Installations Update:

We are aware of recent social media discussions expressing concern over the fittings used in the water meter installation project within the District of Sechelt. To clarify, our contractor has advised they are only using brass compression fittings for this project and not the fittings commonly referred to as ‘sharkbite’ fittings.

The Water Meters Contract was awarded to Neptune Technology Group in early 2023. Installation work is underway and the Phase Three water meter installations are anticipated to be completed by 2025. The contractor will communicate directly with each water customer affected by this project in order to provide further details regarding water meter installation instructions and timeline.

For water meter related emergencies or more information, call Neptune Technology at 1-800-667-4387.

For all other water emergencies, call the Sunshine Coast Regional District at 604-885-6806.

The SCRD has received a $6 million in funding for the final phase of the regional water meter installation program through the Canada Community-Building Fund. Read more here.


Why Water Meters?
Promotes water efficiency and conservation through access to water use data
Helps with early leak detection, ensuring sustainable use of our current water supply
Can offset the costs of treating and distributing water
Offers the opportunity for volumetric billing

Already have a water meter? Sign up for a Monthly Water Use Update and get connected to your water use!


Phase Three is the final phase of meter installations and involves installing water meters in the West Sechelt, West Porpoise Bay, The Shores, Downtown Sechelt, East Porpoise Bay, Sandy Hook, Tuwanek, Selma Park, Davis Bay, and Wilson Creek areas.

Water Meter Installations Update:

We are aware of recent social media discussions expressing concern over the fittings used in the water meter installation project within the District of Sechelt. To clarify, our contractor has advised they are only using brass compression fittings for this project and not the fittings commonly referred to as ‘sharkbite’ fittings.

The Water Meters Contract was awarded to Neptune Technology Group in early 2023. Installation work is underway and the Phase Three water meter installations are anticipated to be completed by 2025. The contractor will communicate directly with each water customer affected by this project in order to provide further details regarding water meter installation instructions and timeline.

For water meter related emergencies or more information, call Neptune Technology at 1-800-667-4387.

For all other water emergencies, call the Sunshine Coast Regional District at 604-885-6806.

The SCRD has received a $6 million in funding for the final phase of the regional water meter installation program through the Canada Community-Building Fund. Read more here.


Why Water Meters?
Promotes water efficiency and conservation through access to water use data
Helps with early leak detection, ensuring sustainable use of our current water supply
Can offset the costs of treating and distributing water
Offers the opportunity for volumetric billing

Already have a water meter? Sign up for a Monthly Water Use Update and get connected to your water use!


Have a question about the Water Metering Installation Project? Ask it here!

Have a question about the Universal Water Meter Installation Project? Check out the FAQs on the sidebar. 

Still have questions? Ask them here!

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  • Share Are farmers getting water meters installed? on Facebook Share Are farmers getting water meters installed? on Twitter Share Are farmers getting water meters installed? on Linkedin Email Are farmers getting water meters installed? link

    Are farmers getting water meters installed?

    Kit asked 18 days ago

    Hello, thank you for the question.

    The SCRD has already installed water meters at all Class 9 Properties (Commercial Farms) in 2023 and 2024. Phase 3 of Water Meter Installations is the final phase of the universal metering project, which includes installing meters at all properties that use SCRD drinking water, which would include any hobby farms or farms not designated Class 9.

  • Share Does the shishalh Nation pay for water? How is this payment administered and rate established? on Facebook Share Does the shishalh Nation pay for water? How is this payment administered and rate established? on Twitter Share Does the shishalh Nation pay for water? How is this payment administered and rate established? on Linkedin Email Does the shishalh Nation pay for water? How is this payment administered and rate established? link

    Does the shishalh Nation pay for water? How is this payment administered and rate established?

    Klaus Donner asked 2 months ago

    Provision of water to shíshálh Nation members for domestic use dates back to 1945. The SCRD has continued the provision of water for domestic use to shíshálh Nation since incorporating in 1969. As per the original agreement, there has never been a charge for the provision of water for domestic use for shíshálh Nation members. All other forms of use are part of the water service and charged accordingly. Domestic use is defined in The Water Sustainability Act.

  • Share Hello, just had a water meter installed in Sechelt, we just paid our 2024 utility bill, wondering if were being charged for the water we use now? And if so, how will we be billed. on Facebook Share Hello, just had a water meter installed in Sechelt, we just paid our 2024 utility bill, wondering if were being charged for the water we use now? And if so, how will we be billed. on Twitter Share Hello, just had a water meter installed in Sechelt, we just paid our 2024 utility bill, wondering if were being charged for the water we use now? And if so, how will we be billed. on Linkedin Email Hello, just had a water meter installed in Sechelt, we just paid our 2024 utility bill, wondering if were being charged for the water we use now? And if so, how will we be billed. link

    Hello, just had a water meter installed in Sechelt, we just paid our 2024 utility bill, wondering if were being charged for the water we use now? And if so, how will we be billed.

    Walt asked about 2 months ago

    Hello, thank you for the question. 

    Residential properties currently pay a flat rate for water user fees. The SCRD initiated a review of water rate structures in early 2023. The SCRD Board has since directed staff to develop an implementation plan for volumetric billing (pay-per-use), beginning with North and South Pender Harbour. Read more about it here. Any changes to the rates structure or service charges will need to be first approved by the SCRD Board.

  • Share could the meter installations possibly cause any damage to our existing plumbing like pipers bursting for example? on Facebook Share could the meter installations possibly cause any damage to our existing plumbing like pipers bursting for example? on Twitter Share could the meter installations possibly cause any damage to our existing plumbing like pipers bursting for example? on Linkedin Email could the meter installations possibly cause any damage to our existing plumbing like pipers bursting for example? link

    could the meter installations possibly cause any damage to our existing plumbing like pipers bursting for example?

    AnchorAway asked 3 months ago

    Thank you for the question. The water meter installation process should not impact any existing plumbing that has been installed properly, is in good condition and properly maintained.

  • Share Who has the contract for the water meter installation? Are they local? on Facebook Share Who has the contract for the water meter installation? Are they local? on Twitter Share Who has the contract for the water meter installation? Are they local? on Linkedin Email Who has the contract for the water meter installation? Are they local? link

    Who has the contract for the water meter installation? Are they local?

    Dot asked 3 months ago

    Good Morning,

    Thank you for your question.  The water meter supply and installation contract was awarded to Neptune Technology Group in early 2023.  Neptune is not a local company, however, their regional office is located in Burnaby and they have hired and trained Sunshine Coast residents as part of their installation crews.

  • Share What will the cost be for the installation of the water meter to an existing mobile home. Any other costs to the homeowner as well please for installation. on Facebook Share What will the cost be for the installation of the water meter to an existing mobile home. Any other costs to the homeowner as well please for installation. on Twitter Share What will the cost be for the installation of the water meter to an existing mobile home. Any other costs to the homeowner as well please for installation. on Linkedin Email What will the cost be for the installation of the water meter to an existing mobile home. Any other costs to the homeowner as well please for installation. link

    What will the cost be for the installation of the water meter to an existing mobile home. Any other costs to the homeowner as well please for installation.

    steve bastien asked 10 months ago

    The SCRD has received a $6 million in funding for the final phase of the regional water meter installation program through the Canada Community-Building Fund. Read more here.

    There are no installation fees for residential properties as the project will be funded by the Regional Water Service. About one-third will be paid through the annual parcel tax, while the remaining two-thirds will be covered by the Federal grant.

    Every SCRD service connection will receive a meter. In most cases, properties will have one service connection and one meter.

  • Share Will metering go into effect as the meters are installed of do we have to have until 2025 when they are all installed. on Facebook Share Will metering go into effect as the meters are installed of do we have to have until 2025 when they are all installed. on Twitter Share Will metering go into effect as the meters are installed of do we have to have until 2025 when they are all installed. on Linkedin Email Will metering go into effect as the meters are installed of do we have to have until 2025 when they are all installed. link

    Will metering go into effect as the meters are installed of do we have to have until 2025 when they are all installed.

    Simonef asked 10 months ago

    Water meters start collecting data once installed. The SCRD currently collects meter data monthly.  Please visit  https://www.scrd.ca/water-use/  to sign up for your Monthly Water Use Updates.

                    

    The SCRD currently charges residential properties an annual flat user rate. SCRD is currently reviewing different water rate                           structure options.  There will be a Committee of the Whole meeting tomorrow (September 27th 2023) discussing Rate Structure Criteria.

Page last updated: 11 Jun 2024, 01:37 PM