Get the Facts on Water Metering

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Water Meter Installations Update:

We are aware of recent social media discussions expressing concern over the fittings used in the water meter installation project within the District of Sechelt. To clarify, our contractor has advised they are only using brass compression fittings for this project and not the fittings commonly referred to as ‘sharkbite’ fittings.

Phase Three is the final phase of meter installations and involves installing water meters in the West Sechelt, West Porpoise Bay, The Shores, Downtown Sechelt, East Porpoise Bay, Sandy Hook, Tuwanek, Selma Park, Davis Bay, and Wilson Creek areas.


The Water Meters Contract was awarded to Neptune Technology Group in early 2023. Preparatory work is already underway and the Phase Three water meter installations are expected to begin in Fall 2023 and anticipated to be completed by late 2025. The contractor will communicate directly with each water customer affected by this project in order to provide further details regarding water meter installation instructions and timeline.

For water meter related emergencies or more information, call Neptune Technology at 1-800-667-4387. For all other water emergencies, call the Sunshine Coast Regional District at 604-885-6806.


The SCRD has received a $6 million in funding for the final phase of the regional water meter installation program through the Canada Community-Building Fund. Read more here.



Why Water Meters?
Promotes water efficiency and conservation through access to water use data
Helps with early leak detection, ensuring sustainable use of our current water supply
Can offset the costs of treating and distributing water
Offers the opportunity for volumetric billing


Have a water meter? Sign up for a Monthly Water Use Update and get connected to your water use!



Water Meter Installations Update:

We are aware of recent social media discussions expressing concern over the fittings used in the water meter installation project within the District of Sechelt. To clarify, our contractor has advised they are only using brass compression fittings for this project and not the fittings commonly referred to as ‘sharkbite’ fittings.

Phase Three is the final phase of meter installations and involves installing water meters in the West Sechelt, West Porpoise Bay, The Shores, Downtown Sechelt, East Porpoise Bay, Sandy Hook, Tuwanek, Selma Park, Davis Bay, and Wilson Creek areas.


The Water Meters Contract was awarded to Neptune Technology Group in early 2023. Preparatory work is already underway and the Phase Three water meter installations are expected to begin in Fall 2023 and anticipated to be completed by late 2025. The contractor will communicate directly with each water customer affected by this project in order to provide further details regarding water meter installation instructions and timeline.

For water meter related emergencies or more information, call Neptune Technology at 1-800-667-4387. For all other water emergencies, call the Sunshine Coast Regional District at 604-885-6806.


The SCRD has received a $6 million in funding for the final phase of the regional water meter installation program through the Canada Community-Building Fund. Read more here.



Why Water Meters?
Promotes water efficiency and conservation through access to water use data
Helps with early leak detection, ensuring sustainable use of our current water supply
Can offset the costs of treating and distributing water
Offers the opportunity for volumetric billing


Have a water meter? Sign up for a Monthly Water Use Update and get connected to your water use!



Have a question about the Water Metering Installation Project? Ask it here!

Have a question about the Universal Water Meter Installation Project? Check out the FAQs on the sidebar. 

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  • Share could the meter installations possibly cause any damage to our existing plumbing like pipers bursting for example? on Facebook Share could the meter installations possibly cause any damage to our existing plumbing like pipers bursting for example? on Twitter Share could the meter installations possibly cause any damage to our existing plumbing like pipers bursting for example? on Linkedin Email could the meter installations possibly cause any damage to our existing plumbing like pipers bursting for example? link

    could the meter installations possibly cause any damage to our existing plumbing like pipers bursting for example?

    AnchorAway asked about 1 month ago

    Thank you for the question. The water meter installation process should not impact any existing plumbing that has been installed properly, is in good condition and properly maintained.

  • Share Who has the contract for the water meter installation? Are they local? on Facebook Share Who has the contract for the water meter installation? Are they local? on Twitter Share Who has the contract for the water meter installation? Are they local? on Linkedin Email Who has the contract for the water meter installation? Are they local? link

    Who has the contract for the water meter installation? Are they local?

    Dot asked about 1 month ago

    Good Morning,

    Thank you for your question.  The water meter supply and installation contract was awarded to Neptune Technology Group in early 2023.  Neptune is not a local company, however, their regional office is located in Burnaby and they have hired and trained Sunshine Coast residents as part of their installation crews.

  • Share What will the cost be for the installation of the water meter to an existing mobile home. Any other costs to the homeowner as well please for installation. on Facebook Share What will the cost be for the installation of the water meter to an existing mobile home. Any other costs to the homeowner as well please for installation. on Twitter Share What will the cost be for the installation of the water meter to an existing mobile home. Any other costs to the homeowner as well please for installation. on Linkedin Email What will the cost be for the installation of the water meter to an existing mobile home. Any other costs to the homeowner as well please for installation. link

    What will the cost be for the installation of the water meter to an existing mobile home. Any other costs to the homeowner as well please for installation.

    steve bastien asked 8 months ago

    The SCRD has received a $6 million in funding for the final phase of the regional water meter installation program through the Canada Community-Building Fund. Read more here.

    There are no installation fees for residential properties as the project will be funded by the Regional Water Service. About one-third will be paid through the annual parcel tax, while the remaining two-thirds will be covered by the Federal grant.

    Every SCRD service connection will receive a meter. In most cases, properties will have one service connection and one meter.

  • Share Will metering go into effect as the meters are installed of do we have to have until 2025 when they are all installed. on Facebook Share Will metering go into effect as the meters are installed of do we have to have until 2025 when they are all installed. on Twitter Share Will metering go into effect as the meters are installed of do we have to have until 2025 when they are all installed. on Linkedin Email Will metering go into effect as the meters are installed of do we have to have until 2025 when they are all installed. link

    Will metering go into effect as the meters are installed of do we have to have until 2025 when they are all installed.

    Simonef asked 8 months ago

    Water meters start collecting data once installed. The SCRD currently collects meter data monthly.  Please visit  https://www.scrd.ca/water-use/  to sign up for your Monthly Water Use Updates.

                    

    The SCRD currently charges residential properties an annual flat user rate. SCRD is currently reviewing different water rate                           structure options.  There will be a Committee of the Whole meeting tomorrow (September 27th 2023) discussing Rate Structure Criteria.

Page last updated: 15 May 2024, 09:39 AM