Share Water Meter Installation Project on FacebookShare Water Meter Installation Project on TwitterShare Water Meter Installation Project on LinkedinEmail Water Meter Installation Project link
Phase Three is the final phase of meter installations and involves installing water meters in the West Sechelt, West Porpoise Bay, The Shores, Downtown Sechelt, East Porpoise Bay, Sandy Hook, Tuwanek, Selma Park, Davis Bay, and Wilson Creek areas.
Water Meter Installations Update:
We are aware of recent social media discussions expressing concern over the fittings used in the water meter installation project within the District of Sechelt. To clarify, our contractor has advised they are only using brass compression fittings for this project and not the fittings commonly referred to as ‘sharkbite’ fittings.
The Water Meters Contract was awarded to Neptune Technology Group in early 2023. Installation work is underway and the Phase Three water meter installations are anticipated to be completed by 2025. The contractor will communicate directly with each water customer affected by this project in order to provide further details regarding water meter installation instructions and timeline.
For water meter related emergencies or more information, call Neptune Technology at 1-800-667-4387.
For all other water emergencies, call the Sunshine Coast Regional District at 604-885-6806.
The SCRD has received a $6 million in funding for the final phase of the regional water meter installation program through the Canada Community-Building Fund. Read more here.
Why Water Meters?
Promotes water efficiency and conservation through access to water use data
Helps with early leak detection, ensuring sustainable use of our current water supply
Can offset the costs of treating and distributing water
Offers the opportunity for volumetric billing
Already have a water meter? Sign up for a Monthly Water Use Update and get connected to your water use!
Phase Three is the final phase of meter installations and involves installing water meters in the West Sechelt, West Porpoise Bay, The Shores, Downtown Sechelt, East Porpoise Bay, Sandy Hook, Tuwanek, Selma Park, Davis Bay, and Wilson Creek areas.
Water Meter Installations Update:
We are aware of recent social media discussions expressing concern over the fittings used in the water meter installation project within the District of Sechelt. To clarify, our contractor has advised they are only using brass compression fittings for this project and not the fittings commonly referred to as ‘sharkbite’ fittings.
The Water Meters Contract was awarded to Neptune Technology Group in early 2023. Installation work is underway and the Phase Three water meter installations are anticipated to be completed by 2025. The contractor will communicate directly with each water customer affected by this project in order to provide further details regarding water meter installation instructions and timeline.
For water meter related emergencies or more information, call Neptune Technology at 1-800-667-4387.
For all other water emergencies, call the Sunshine Coast Regional District at 604-885-6806.
The SCRD has received a $6 million in funding for the final phase of the regional water meter installation program through the Canada Community-Building Fund. Read more here.
Why Water Meters?
Promotes water efficiency and conservation through access to water use data
Helps with early leak detection, ensuring sustainable use of our current water supply
Can offset the costs of treating and distributing water
Offers the opportunity for volumetric billing
Already have a water meter? Sign up for a Monthly Water Use Update and get connected to your water use!
Have a question about the Water Metering Installation Project? Ask it here!
Have a question about the Universal Water Meter Installation Project? Check out the FAQs on the sidebar.
Still have questions? Ask them here!
Share What if you use below average water consumption, is our bill going down from $750.00 on FacebookShare What if you use below average water consumption, is our bill going down from $750.00 on TwitterShare What if you use below average water consumption, is our bill going down from $750.00 on LinkedinEmail What if you use below average water consumption, is our bill going down from $750.00 link
What if you use below average water consumption, is our bill going down from $750.00
Berry
asked
4 days ago
Thanks for the question!
The flat rate for water is still being used for 2025.
In 2026, North and South Pender residents will be charged volumetrically for water – meaning that a percentage of the water bill will be based on how much water is used.
In 2027, volumetric billing will roll out for the rest of the SCRD water users on the Coast.
The exact structure of the rate is still being determined. You can read the latest information available at letstalk.scrd.ca/water-billing
Share Our water metres already in Sechelt or still being installed? on FacebookShare Our water metres already in Sechelt or still being installed? on TwitterShare Our water metres already in Sechelt or still being installed? on LinkedinEmail Our water metres already in Sechelt or still being installed? link
Our water metres already in Sechelt or still being installed?
Julia zarudzka
asked
2 months ago
Hello, thank you for the question.
Water meters are currently being installed in Sechelt. At this time (Feb 25, 2025), the project is just over 75% complete. The project is anticipated to be complete later this year.
Share What is the range of rate fee you are considering and for how much water? on FacebookShare What is the range of rate fee you are considering and for how much water? on TwitterShare What is the range of rate fee you are considering and for how much water? on LinkedinEmail What is the range of rate fee you are considering and for how much water? link
What is the range of rate fee you are considering and for how much water?
GS
asked
8 months ago
Hi, thank you for the question.
As of October 2024, rate structure, customer classes, and rates have not been confirmed. In the winter of 2024-2025, the SCRD board will review options and determine the best way to begin implementing volumetric billing.
Share Can you refuse to have a water meter installed on your property on FacebookShare Can you refuse to have a water meter installed on your property on TwitterShare Can you refuse to have a water meter installed on your property on LinkedinEmail Can you refuse to have a water meter installed on your property link
Can you refuse to have a water meter installed on your property
Toni Galpin
asked
6 months ago
The Sunshine Coast Regional District (SCRD) has authority through Section 335 of the Local Government Act to regulate and establish by bylaw, a term and condition in relation to a Regional District service (in this case, water service). SCRD Bylaw 422 outlines these conditions:
(in-part)
The General Manager may (whenever they shall deem it advisable) compel the use of water meters by any person using or consuming water supplied by the Regional District….Every owner, tenant, or occupant shall give every facility for the introduction and protection of water pipes and meter placed upon his premises.
In short, the SCRD has the authority to compel water meter installations as a requirement of providing water service, and failure to comply with this requirement could result in the suspension or discontinuation of water service after providing reasonable notice to the property owner.
Share Will the meters help fill the water reservoirs on FacebookShare Will the meters help fill the water reservoirs on TwitterShare Will the meters help fill the water reservoirs on LinkedinEmail Will the meters help fill the water reservoirs link
Will the meters help fill the water reservoirs
Mike
asked
10 months ago
Water metering supports leak detection and increases water efficiency. As of July 31 2024, this project has found and resolved 3 major leaks, resulting in over 200,000 litres of water saved each day. That’s enough water for about 1000 people (based on use of 200 litres per person, per day). These leaks would have gone unnoticed if it wasn’t for water meters.
Share Are farmers getting water meters installed? on FacebookShare Are farmers getting water meters installed? on TwitterShare Are farmers getting water meters installed? on LinkedinEmail Are farmers getting water meters installed? link
Are farmers getting water meters installed?
Kit
asked
10 months ago
Hello, thank you for the question.
The SCRD has already installed water meters at all Class 9 Properties (Commercial Farms) in 2023 and 2024. Phase 3 of Water Meter Installations is the final phase of the universal metering project, which includes installing meters at all properties that use SCRD drinking water, which would include any hobby farms or farms not designated Class 9.
Share Does the shishalh Nation pay for water? How is this payment administered and rate established? on FacebookShare Does the shishalh Nation pay for water? How is this payment administered and rate established? on TwitterShare Does the shishalh Nation pay for water? How is this payment administered and rate established? on LinkedinEmail Does the shishalh Nation pay for water? How is this payment administered and rate established? link
Does the shishalh Nation pay for water? How is this payment administered and rate established?
Klaus Donner
asked
12 months ago
Provision of water to shíshálh Nation members for domestic use dates back to 1945. The SCRD has continued the provision of water for domestic use to shíshálh Nation since incorporating in 1969. As per the original agreement, there has never been a charge for the provision of water for domestic use for shíshálh Nation members. All other forms of use are part of the water service and charged accordingly. Domestic use is defined in The Water Sustainability Act.
Share Hello, just had a water meter installed in Sechelt, we just paid our 2024 utility bill, wondering if were being charged for the water we use now? And if so, how will we be billed. on FacebookShare Hello, just had a water meter installed in Sechelt, we just paid our 2024 utility bill, wondering if were being charged for the water we use now? And if so, how will we be billed. on TwitterShare Hello, just had a water meter installed in Sechelt, we just paid our 2024 utility bill, wondering if were being charged for the water we use now? And if so, how will we be billed. on LinkedinEmail Hello, just had a water meter installed in Sechelt, we just paid our 2024 utility bill, wondering if were being charged for the water we use now? And if so, how will we be billed. link
Hello, just had a water meter installed in Sechelt, we just paid our 2024 utility bill, wondering if were being charged for the water we use now? And if so, how will we be billed.
Walt
asked
11 months ago
Hello, thank you for the question.
Residential properties currently pay a flat rate for water user fees. The SCRD initiated a review of water rate structures in early 2023. The SCRD Board has since directed staff to develop an implementation plan for volumetric billing (pay-per-use), beginning with North and South Pender Harbour. Read more about it here. Any changes to the rates structure or service charges will need to be first approved by the SCRD Board.
Share could the meter installations possibly cause any damage to our existing plumbing like pipers bursting for example? on FacebookShare could the meter installations possibly cause any damage to our existing plumbing like pipers bursting for example? on TwitterShare could the meter installations possibly cause any damage to our existing plumbing like pipers bursting for example? on LinkedinEmail could the meter installations possibly cause any damage to our existing plumbing like pipers bursting for example? link
could the meter installations possibly cause any damage to our existing plumbing like pipers bursting for example?
AnchorAway
asked
about 1 year ago
Thank you for the question. The water meter installation process should not impact any existing plumbing that has been installed properly, is in good condition and properly maintained.
Share Who has the contract for the water meter installation?
Are they local? on FacebookShare Who has the contract for the water meter installation?
Are they local? on TwitterShare Who has the contract for the water meter installation?
Are they local? on LinkedinEmail Who has the contract for the water meter installation?
Are they local? link
Who has the contract for the water meter installation?
Are they local?
Dot
asked
about 1 year ago
Good Morning,
Thank you for your question. The water meter supply and installation contract was awarded to Neptune Technology Group in early 2023. Neptune is not a local company, however, their regional office is located in Burnaby and they have hired and trained Sunshine Coast residents as part of their installation crews.