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Since 2013, the Sunshine Coast Regional District has been working to install water meters at all properties within SCRD Water Service Areas. In the next year, the SCRD will complete water meter installations in the Sechelt area, completing the universal water metering project.
The next step following metering is the introduction of a new way of billing for water, known as volumetric billing.
Up until now, SCRD water customers have paid a flat rate for water. The volumetric billing project will introduce a new way of billing for SCRD water customers and will see some charges on your bill based on your water use. This method of billing can help encourage conservation, ensure fair pricing and cover the costs of maintaining the upgrading SCRD water systems.
This is your space to learn more about this multi-year project.
On the right
Check out the timeline on the project
Read the most common questions asked about the project
Below
Ask questions about the project. Please check out the common questions first as the answer to your question could be there!
See the latest updates on the Volumetric Billing Project.
Since 2013, the Sunshine Coast Regional District has been working to install water meters at all properties within SCRD Water Service Areas. In the next year, the SCRD will complete water meter installations in the Sechelt area, completing the universal water metering project.
The next step following metering is the introduction of a new way of billing for water, known as volumetric billing.
Up until now, SCRD water customers have paid a flat rate for water. The volumetric billing project will introduce a new way of billing for SCRD water customers and will see some charges on your bill based on your water use. This method of billing can help encourage conservation, ensure fair pricing and cover the costs of maintaining the upgrading SCRD water systems.
This is your space to learn more about this multi-year project.
On the right
Check out the timeline on the project
Read the most common questions asked about the project
Below
Ask questions about the project. Please check out the common questions first as the answer to your question could be there!
See the latest updates on the Volumetric Billing Project.
Share I live in a condo. How will this affect my billing. on FacebookShare I live in a condo. How will this affect my billing. on TwitterShare I live in a condo. How will this affect my billing. on LinkedinEmail I live in a condo. How will this affect my billing. link
I live in a condo. How will this affect my billing.
Marg
asked
8 days ago
Thank you for your question.
Details of how billing will be provided for residences that are not individually metered will be communicated directly to residents in the Pender Harbour area later this year. If you are in the Regional Water Service, you will hear from the SCRD in late 2026 as volumetric billing will not begin for that service until 2027. If you are unsure as to which water system you are in, you can find out by searching your address here -https://myscrd.maps.arcgis.com/apps/dashboards/1814a1a329904e42af44ec8ee4c6fa67
Shift to Volumetric Billing is currently at this stage
SCRD staff are meeting weekly to put a plan in place for volumetric billing in the North Pender, South Pender and Regional Water Service Areas.
This work includes setting the structure of the rates and developing a plan to communicate significant changes in billing to the community.
SCRD Board adopts the new rate structure
this is an upcoming stage for Shift to Volumetric Billing
Spring 2025
Phase 1: Mock Billing - North and South Pender Water Services
this is an upcoming stage for Shift to Volumetric Billing
Residents in the North Pender and South Pender water service areas will receive mock volumetric bills. This 'mock bill' will show water use and what the water charges could be when a real bill is sent out.
2025
Phase 2: Volumetric Billing Introduced in North and South Pender Water Services
this is an upcoming stage for Shift to Volumetric Billing
2026
Phase 1: Mock Billing - Regional Water Service
this is an upcoming stage for Shift to Volumetric Billing
Residents in the Regional Water Service will receive a mock volumetric bill. This 'mock bill' will show water use and what the charges could be when a real bill is sent out.
2026
Phase 2: Volumetric Billing introduced in Regional Water Service
this is an upcoming stage for Shift to Volumetric Billing
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