Shift to Volumetric Billing

Share Shift to Volumetric Billing on Facebook Share Shift to Volumetric Billing on Twitter Share Shift to Volumetric Billing on Linkedin Email Shift to Volumetric Billing link

Mock Bills are on the way to residents in North and South Pender Harbour! Did you receive a mock bill? Learn more about it here.


Since 2013, the Sunshine Coast Regional District has been working to install water meters at all properties within SCRD Water Service Areas. In the next year, the SCRD will complete water meter installations in the Sechelt area, completing the universal water metering project.

The next step following metering is the introduction of a new way of billing for water, known as volumetric billing.

Up until now, SCRD water customers have paid a flat rate for water. The volumetric billing project will introduce a new way of billing for SCRD water customers and will see some charges on your bill based on your water use. This method of billing can help encourage conservation, ensure fair pricing and cover the costs of maintaining the upgrading SCRD water systems.

This is your space to learn more about this multi-year project.



On this page you can:

  • Check out the timeline on the project (on the right on desktop, or below if accessing on mobile phone)
  • Read the most common questions asked about the project


Below

Ask questions about the project. Please check out the common questions first as the answer to your question could be there!

See the latest updates on the Volumetric Billing Project.

Mock Bills are on the way to residents in North and South Pender Harbour! Did you receive a mock bill? Learn more about it here.


Since 2013, the Sunshine Coast Regional District has been working to install water meters at all properties within SCRD Water Service Areas. In the next year, the SCRD will complete water meter installations in the Sechelt area, completing the universal water metering project.

The next step following metering is the introduction of a new way of billing for water, known as volumetric billing.

Up until now, SCRD water customers have paid a flat rate for water. The volumetric billing project will introduce a new way of billing for SCRD water customers and will see some charges on your bill based on your water use. This method of billing can help encourage conservation, ensure fair pricing and cover the costs of maintaining the upgrading SCRD water systems.

This is your space to learn more about this multi-year project.



On this page you can:

  • Check out the timeline on the project (on the right on desktop, or below if accessing on mobile phone)
  • Read the most common questions asked about the project


Below

Ask questions about the project. Please check out the common questions first as the answer to your question could be there!

See the latest updates on the Volumetric Billing Project.

  • A Bill You Don't Have to Pay Is On It's Way!

    Share A Bill You Don't Have to Pay Is On It's Way! on Facebook Share A Bill You Don't Have to Pay Is On It's Way! on Twitter Share A Bill You Don't Have to Pay Is On It's Way! on Linkedin Email A Bill You Don't Have to Pay Is On It's Way! link
    supporting image

    Mock Bills are now in the mail for residents in North and South Pender Harbour Water Service Areas (Madeira Park, Francis Peninsula, Garden Bay, Irvines Landing)

    Read the news release here.

  • Committee of the Whole: May 22 2025

    Share Committee of the Whole: May 22 2025 on Facebook Share Committee of the Whole: May 22 2025 on Twitter Share Committee of the Whole: May 22 2025 on Linkedin Email Committee of the Whole: May 22 2025 link

    The purpose of this report is to provide an update on the Volumetric Billing Project and to seek Board approval to proceed with Mock Billing for North and South Pender Harbour Water Services based on the rate structures presented within the report.

    Read the staff report here.

    Watch the video here.

  • Committee of the Whole: December 12, 2024.

    Share Committee of the Whole: December 12, 2024. on Facebook Share Committee of the Whole: December 12, 2024. on Twitter Share Committee of the Whole: December 12, 2024. on Linkedin Email Committee of the Whole: December 12, 2024. link

    The purpose of this report is to provide an update on the Volumetric Billing Project including recommendations for a volumetric billing rate structure configuration to guide 2025 mock billing.

    Read the staff report here.

    Watch the video here.


  • Committee of the Whole: September 26, 2024

    Share Committee of the Whole: September 26, 2024 on Facebook Share Committee of the Whole: September 26, 2024 on Twitter Share Committee of the Whole: September 26, 2024 on Linkedin Email Committee of the Whole: September 26, 2024 link

    The purpose of this report is to provide an update on the status of the Volumetric Billing Project and to provide recommendations to the SCRD Board for volumetric billing rate structure implementation for the SCRD water service areas.

    Read the staff report here.

    Watch the video here.


Page last updated: 25 Jul 2025, 10:06 AM