Utility Billing - Your Questions Answered

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Utility bills for 2024 will be in the mail in late April for residents who receive water, wastewater, garbage, food waste collection and curbside recycling services from the SCRD.

This is your space to Stay Informed about Utility Rates and have your questions answered.

On the right
Find answers to the most frequently asked questions about utility bills
Find out what rates are for this year
Learn how to pay online

Below
Ask questions about your utility bill & have them answered by SCRD staff




Utility bills for 2024 will be in the mail in late April for residents who receive water, wastewater, garbage, food waste collection and curbside recycling services from the SCRD.

This is your space to Stay Informed about Utility Rates and have your questions answered.

On the right
Find answers to the most frequently asked questions about utility bills
Find out what rates are for this year
Learn how to pay online

Below
Ask questions about your utility bill & have them answered by SCRD staff




What do you want to know about your Utility Bill?

SCRD staff are here to help answer any questions you may have about your Utility Bill!

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    What's the difference between sewer frontage and sewer usage?

    Ginger H asked 11 months ago

    In wastewater and water service areas, user fees fund everyday operations and maintenance, with remaining funds placed into an operating reserve fund for unexpected expenses and future operations.

    Frontage fees/parcel taxes contribute to capital expenses for large projects and major repairs, with remaining funds placed into a capital reserve fund for unexpected expenses and future capital projects.

    Every property within a service area pays a frontage fee, and if the property is using the service, it pays a user fee. Different properties have access to different services (for example, only some properties are located in a wastewater service area and access a community sewer). 

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    I did ask this question several weeks ago but never received a response. When will West Sechelt home be on water meters? Additionally, when meters are in place, what does that mean to the $650+ utility bill we now have in place?

    Deb G asked 10 months ago

    Hi, thank you for the question and apologies for the delay. The contract has been awarded, and the contractor will begin installing meters in the District of Sechelt in Fall 2023. More information on the installation schedule will be shared with residents as it becomes available. 

    The SCRD is currently completing a water rate structure review for all SCRD water users. User rates are set on cost recovery and include expenses for operations and maintenance, water treatment, staffing, projects such as infrastructure upgrades and feasibility studies. Staff will present different rate structures to the Board later this year (2023) and will seek direction for next steps.

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    Is there a senior discount?

    Debbie asked 12 months ago

    Hi there - there is no senior discount. 

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    what is the 2023 amount for water - when i click on your link, i only see 2021 and 2022 rates.

    Sharon D asked about 1 year ago

    Hi there - the utility rates for 2023 can be found at https://letstalk.scrd.ca/20875/widgets/146826/documents/99479

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    Water meter fees for regional water per cubic meter, on the 2022 SCRD Utility Rates Breakdown, indicates an annual $ change of .17. Does this mean the rate increase from last year or change for the upcoming year, 2023?

    Hanna asked over 1 year ago

    Hi there,

    Yes, this is the rate increase from last year. 

    2021 rate of $1.39 + 12.5% increase of 0.17 =  2022 rate of $1.56.

Page last updated: 12 Mar 2024, 04:11 PM